After-sales service return request

Make your ASSR request with the form below


Imaging software centralizing all images acquired with Owandy Radiology equipment.


You need remote control, click on the link above to download the software, appointment may be needed.

Partenaire Zone

For any marketing information, support or other advanced information request.


Find the Owandy Radiology hardware installation drivers, software and packages.

ASSR Request

For a quick response to your after-sales service request, please complete the required fields as precisely as possible.

Once your request has been registered, you will receive a tracking number (RSAV number) within 24 hours. A person from our company will contact you if necessary to complete your request.

You can then send the equipment back to us for repair. Please report the RSAV number on the return documents as well as on all correspondence.

For any other request for support or assistance on the material, please use the form on the contact page. We are also available by phone on 01 64 11 18 18. Requests received after 4 p.m. will be processed on D+1.