For a quick response to your after-sales service request, please complete the required fields as precisely as possible.
Once your request has been registered, you will receive a tracking number (RSAV number) within 24 hours. A person from our company will contact you if necessary to complete your request.
You can then send the equipment back to us for repair. Please report the RSAV number on the return documents as well as on all correspondence.
For any other request for support or assistance on the material, please use the form on the contact page. We are also available by phone on 01 64 11 18 18. Requests received after 4 p.m. will be processed on D+1.